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Terms & Conditions


These terms and conditions of use (hereinafter the "Terms") establish a legally binding agreement between Datasigns Technologies Private Limited, having its principal place of business at HTC Aspire, No. 19, 2nd Floor, Ali Asker Road, Bangalore – 560052, Karnataka, (hereinafter referred to as “DTPL”, which expression shall include where appropriate its affiliates, successors and assigns) and you and shall apply to the access and use of the website https://www.shubhloans.com/, the shubh loans mobile application (hereinafter collectively referred to as the “App”), and the Services (as defined below) rendered by DTPL. Persons accessing or using our App or availing the loan and facilities on our App (collectively the “Services”) are hereinafter referred to as “Users” or “you”.
DTPL may, at its sole discretion and without any prior notice to the Users, amend, change or otherwise modify any portion of these Terms from time to time and it is the User’s responsibility to review these Terms periodically for any updates/changes. Unless otherwise set out herein, amendments will be effective upon DTPL posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service(s). Your continued access or use of the App/Services after such posting constitutes your consent to be bound by the Terms, as amended.
Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Service(s). Supplemental terms are in addition to, and shall be deemed a part of, these Terms for the purposes of the applicable Service(s). Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Service(s).

1. Eligibility

  1. If you are an individual, you must:
    • Be a resident of India;
    • Be at least 18 (eighteen) years old to agree to these Terms;
    • Represent and warrant that you are capable of entering in to these Terms and performing the obligations set out hereunder.
  2. If you are a non-individual, you must:
    • Be duly authorized (by such non-individual entity) to agree to these Terms;
    • Represent and warrant that you are capable of entering in to these Terms and performing the obligations set out hereunder.
  3. Any use of the App by ‘bots’ or other automated tools or methods is not permitted under this Terms.

2. Account Setup

  1. In order to use the App and avail the Services, you must register for and maintain a service account (“Account”). Account registration requires you to submit certain information such as your name, address, mobile phone number, age and any other unique identifier that may be issued to you by DTPL.

  2. You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information may result in your inability to access and use the App and/or the Services or result in DTPL termination of this agreement with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by DTPL in writing, you shall only use and operate one Account. You acknowledge and agree that any misuse of your Account for reasons not attributable to DTPL shall be to your account and you will be liable for any and all liabilities incurred as a result of such misuse.

  3. You hereby consent that any information submitted by you for Account set-up may be used by DTPL in accordance with its Privacy Policy published at https://www.shubhloans.com/privacy.html which is deemed to be part of these Terms.

  4. You agree and authorize DTPL to share your information with its group companies and other third parties, in so far as required for joint marketing purposes/offering various services/report generations and/or to similar services to provide you with various value added services, in association with the Services selected by you or otherwise. You agree to receive communications through emails, telephone and/or sms, from DTPL or its third party vendors/business partners regarding the Services/ancillary services updates, information/promotional emails and/or product announcements. In this context, you agree and consent to receive all communications at the mobile number provided (even if this mobile number is registered under DND/NCPR list under TRAI regulations), and for that purpose, you further authorize DTPL to share/disclose the information to any third party service provider or any affiliates, group companies, their authorized agents or third party service providers.

  5. You consent to allow DTPL, its officers, representatives, consultants, affiliates and employees to access all documents uploaded, to analyse the information provided, to verify the same and to use such Information to fulfil the Services. The information we will access when you access the App will include but will not be limited to credit information reports, personal information, identity documents, employment information bank statements and mobile data, we will also have the right to get access to your contacts, to use such contacts as information provided to DTPL and to access and reach out to them in case a need arises. By applying for our Services, it will be deemed that you have consented to us accessing this information and have no objection  to us contacting or following up with them on your whereabouts or to obtain other information in case you are not contactable or have changed your address after availing our Services.

  6. DTPL will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements entered into for providing the Services and ancillary services.

3. Customer Due Diligence Requirements

  1. You agree and acknowledge that for undertaking any financial transaction through the App, DTPL may undertake client/customer due diligence measurers and seek mandatory information required for KYC purpose which as a customer you are obliged to give, while facilitating your request of loan/short term credit facility (“Advance”) requirements with third party vendors/ business partners/ lender partners/ banks/ financial institutions (hereinafter referred to as “DTPL Partner”) in accordance with the applicable Prevention of Money Laundering Act, 2002 and Rules (as amended from time to time). DTPL may obtain sufficient information to establish, to its satisfaction or the DTPL Partner’s the identity of each new customer, and the purpose of the intended nature of relationship between you and the DTPL Partner. You agree and acknowledge that DTPL can undertake enhanced due diligence measures (including any documentation), to satisfy itself relating to customer due diligence requirements in line with the requirements and obligations under the applicable Prevention of Money Laundering Act, 2002 and Rules.

  2. You agree that DTPL/DTPL Partner are authorized to pull your credit report from various credit bureaus including CRIF High Mark Credit Information Services, TransUnion CIBIL and similar agencies.

4. Service

  1. The Service constitutes of your access to App, the assessment by DTPL of your credit worthiness, and subject to DTPL determining (in its sole and absolute discretion) that it is appropriate, your ability to submit an application (“Credit Facility Application”) for loan/short term credit facility (“Advance”) to a DTPL Partner and use of such other functionalities of App as permitted by DTPL.
    When submitting a Credit Facility Application for an Advance on the App, you agree to provide current, complete, and accurate information about yourself. If any information you provide is untrue, inaccurate, not current, or incomplete, DTPL has the right to terminate your Credit Facility Application and to decline to provide any and all future use of the App. We reserve the right to decline your Credit Facility Application for an Advance. For the avoidance of doubt, DTPL is under no obligation whatsoever to reveal to you (including your nominees, heirs and successors) its assessment of your creditworthiness at any point in time.

  2. You acknowledge that DTPL allows you to submit a Credit Facility Application on the basis of a determination made by methodologies and algorithms in the App. The App undertake a dynamic evaluation of risk in relation to each Credit Facility Application submitted by you based on various factors including the amount of the Advance, the credit eligibility parameters and other requirements set out by the DTPL Partner. The App may undertake a separate determination in relation to each Credit Facility Application made by you. Given the dynamic nature of the determination made by the App, you acknowledge that there is no assurance or guarantee that DTPL shall allow you to submit a Credit Facility Application for each and every Advance that you seek to avail.

  3. You agree and accept that DTPL or a DTPL Partner may in its sole discretion, by itself or through authorised persons, advocate, agencies, bureau, etc. verify any information given, check credit references, employment details and obtain credit reports to determine your creditworthiness from time to time.

  4. The Service does not guarantee that the Advance sought by you will be disbursed to you by the DTPL Partner. DTPL will make a preliminary determination of your creditworthiness in relation to every Advance sought by you and submit its determination in this regard to the DTPL Partner. The final decision on whether or not to grant you the Advance will rest with DTPL Partner and will be made using DTPL Partner’s credit decisioning processes and methodologies. DTPL Partner is free to reject any recommendation made by DTPL to it about processing of a Credit Facility Application or grant of Advance to you.

  5. DTPL Partner will require you to submit further documentation, information and details as required under applicable laws and its internal policies prior to taking any decision about grant of Advance to you. When DTPL Partner decides to grant an Advance to you, it shall require that you execute a loan/credit facility agreement (“Loan Documentation”) with it to record the terms of the arrangement.

  6. Repayment:
    You must repay the Advance along with all interest, charges and fees payable to DTPL Partner in such manner as prescribed by DTPL Partner as and when it becomes due.

  7. Separate Transactions:
    You acknowledge that an Advance disbursed under the Loan Documentation is a distinct transaction between you and DTPL Partner, independent of DTPL’s Services. Any dispute between DTPL Partner and you with respect to any Advance disbursed to you, must be directly settled between DTPL Partner and you and that you will not include or seek to include DTPL in such dispute, failing which DTPL shall be at liberty to take any and all actions that may be available to it to protect its interests and you will be liable to indemnify DTPL for all cost, losses and damages incurred in this regard.

5. Collection Authorisation

  1. You agree to allow DTPL to send you payment reminders from time-to-time at such frequency and in such manner as permissible under applicable law. You further permit DTPL to use -
    • any User Generated Content (as defined in Clause 8 below); and/or
    • other information which you have granted DTPL access to, for the purposes of enabling DTPL to send payment reminders to yourself or to other persons who can be contacted by DTPL through you whether or not such other persons are users of the App to the extent permitted under applicable law.

  2. You expressly permit DTPL to use any or all of the information provided or generated by you for DTPL’s collections agency services in respect of –
    • any credit facility you may have availed from any credit issuing entity, irrespective of whether or not DTPL facilitated the obtaining of such credit facility as provided for elsewhere in this agreement; or
    • any credit facility availed of by a third party from any credit issuing agency where DTPL’s analysis determines that the information you have provided DTPL will enable it to contact such person by either-
      • deriving contact information for such third party from the information provided by or generated by you and then contacting them directly; or
      • by contacting you and requesting if you will be willing to share contact information for such third party or by requesting you to inform such third party that DTPL is attempting to contact her/him.

6. Network Access And Devices

You are responsible for obtaining the data network access necessary to use the App/Services. Your mobile network's data usage rates and fees will apply if you access or use the App/Services from a wireless-enabled device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the App/Services and any updates thereto. DTPL does not guarantee that the App/Services, or any portion thereof, will function on any particular hardware or devices. In addition, the App/Services may be subject to malfunctions and delays inherent in the use of the internet and electronic communications.

7. License

Subject to your compliance with these Terms, DTPL grants you a limited, non-exclusive, revocable, non-transferrable license in India to: (i) access and use the App through your personal computer system or other mobile communication device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, non-commercial use. Any rights not expressly granted herein are reserved by DTPL and DTPL’ licensors.

8. User Generated Content

  1. By sharing or submitting any content including any data and information on the App, you agree that you shall be solely responsible for all content you post on the App and DTPL shall not be responsible for any content you make available on or through the App. At DTPL`s sole discretion, such content may be included in the Services and ancillary services (in whole or in part or in a modified form). With respect to such content you submit or make available on the App, you grant DTPL a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such content. You agree that you are fully responsible for the content you submit.

  2. You are prohibited from posting or transmitting to or from this App: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to the App.

9. Limited Warranty

  1. You understand and acknowledge that certain risks are inherent in the transmission of information over the internet. By entering in to this agreement, you have chosen to use the security measures provided by DTPL even though other security measures are available. While DTPL uses industry standard information security measures to protect the Services from viruses and malicious attacks, DTPL does not represent or guarantee that the Services will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusion, and DTPL disclaims any liability relating thereto to the extent that such loss, corruption, attack, viruses, interference, hacking, or other security intrusion occur despite DTPL using the information security measures. DTPL warrants that, during the term of this agreement, DTPL will employ commercially reasonable system security measures. Except as expressly set forth in this Clause, DTPL makes no representation, warranty, covenant or agreement that its security measures will be effective and neither DTPL nor its affiliates shall have any liability for the breach of its security measures, or the integrity of the systems or DTPL’s computer servers, unless caused by the willful misconduct or gross negligence of its employees.

  2. The Services are provided to you on an “as-is” and “as available basis”. DTPL is not responsible for any failure of the telecommunications network or other communications links utilised to gain access to the Services. DTPL does not represent that the Services will meet your requirements or that operation of the Services will be uninterrupted or error free.

  3. You further acknowledge that the Service is not intended or suitable for use in situations or environments where the failure or time delays of, or errors or inaccuracies in, the content, data or information provided by the Service could lead to death, personal injury, or severe physical or environmental damage.

  4. DTPL AND ITS AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS HEREBY DISCLAIMS AND EXPRESSLY WAIVES ALL OTHER, CONDITIONS, REPRESENTATIONS AND GUARANTEES, WHETHER EXPRESS OR IMPLIED, ARISING BY LAW, CUSTOM, ORAL OR WRITTEN STATEMENTS OF DTPL OR THIRD PARTIES INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR OF ERROR-FREE AND UNINTERRUPTED USE OR OF NON-INFRINGEMENT EXCEPT TO THE EXTENT EXPRESSLY PROVIDED ABOVE (LIMITED WARRANTY). IN PARTICULAR, DTPL AND ITS AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS; (II) YOUR USE OF THE SERVICE WILL BE TIMELY, UNINTERRUPTED, SECURE OR ERROR-FREE.

10. Term And Termination

  1. These Terms and the right to use granted hereunder shall take effect on the date you create an account with DTPL, and shall continue in effect until either you or DTPL terminates this agreement in accordance with this Clause.

  2. DTPL may terminate the agreement:
    1. after DTPL gives you notice of your breach of any provision of the agreement (other than your breach of its obligations under Clause 11 (Confidential Information) which breach shall result in immediate termination) and which you do not cure within the specified day notice period; or
    2. Immediately for not repaying the Advance or any other charges payable by you pursuant to these Terms; or
    3. If you file for bankruptcy, become insolvent, or make an assignment for the benefit of creditors.

  3. All accrued rights and obligations of the parties shall survive any termination of these Terms and the Terms shall continue to be valid till such rights and obligations are extinguished or fulfilled.

11. Confidential Information

In course of your dealings with DTPL, either party (Disclosing Party) may share and provide the other (Receiving Party) with access to its confidential and proprietary information (“Confidential Information”). Confidential Information may be disclosed either orally, visually, in writing (including graphic material) or by way of consigned items. The Receiving Party agrees to take all reasonable security precautions, including precautions at least as great as it takes to protect its own confidential information, to protect the secrecy of the Confidential Information. Confidential Information shall be disclosed only on a need-to-know basis. Except as provided herein, the parties agrees to treat the same as confidential and shall not divulge, directly or indirectly, to any other person, firm, corporation, association or entity, for any purpose whatsoever, such information, and shall not make use of such information, without the prior written consent of the Disclosing Party. Confidential Information includes but is not limited to the Services, documentation, third party materials, business plans, business forecasts, financial information, customer lists, development, design details, specifications, patents, copyrights, trade secrets, proprietary information, methodologies, techniques, sketches, drawings, models, inventions, know-how, processes, algorithms, software programs, and software source documents.

12. Privacy

You understand that by using the Services, you consent and agree to the collection and use of certain information about you and your use of the Service in accordance with DTPL Privacy Policy and these Terms. DTPL Privacy Policy applies to all your information collected under these Terms. You further understand and agree that this information may be transferred to the other countries for storage, processing and use by DTPL, its affiliates, and/or their service providers in accordance with applicable law.

13. Indemnity

You shall defend, indemnify and hold harmless DTPL, it’s officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, debts and costs (including reasonable attorneys’ fees), brought against DTPL by third parties alleging that –

  1. your use of and access of the Services;
  2. your violation of these Terms;
  3. your violation of any third party right, including without limitation any copyright, property, or privacy right; or
  4. any claim that the User Generated Content you submitted caused damage.

Your indemnification obligation under this Clause will survive termination of this Agreement and your use of the Services.

14. Limitation Of Liability

  1. IN NO EVENT SHALL DTPL BE LIABLE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE FOR ANY LOSS OF PROFITS, BUSINESS, CONTRACTS, OR REVENUES, LOSS OF OPERATION TIME, INCREASED COSTS OR WASTED EXPENDITURE, LOSS OF GOODWILL OR REPUTATION, SPECIAL, INDIRECT, INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGE OF ANY NATURE WHATSOEVER OR HOWSOEVER ARISING OUT OF THIS AGREEMENT.

  2. THE MAXIMUM AGGREGATE AMOUNT THAT YOU OR ANY PARTY CLAIMING THROUGH YOU CAN RECOVER FROM DTPL AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS AND PROFESSIONAL ADVISORS FOR ALL CLAIMS ARISING FROM, UNDER OR RELATING TO THIS AGREEMENT (WHETHER IN CONTRACT, TORT INCLUDING NEGLIGENCE OR OTHERWISE) WILL IN NO EVENT EXCEED SERVICE FEE CHARGED BY DTPL.

15. Assignment

You may not assign this agreement without the prior written consent of DTPL.

16. Governing Law

The Parties hereby agree that this agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. Any and all disputes that arise under this agreement shall be subject to the exclusive jurisdiction of the competent courts in BANGALORE, India.

17. Force Majeure

DTPL shall not be liable to the other for failure or delay in the performance of Services, if such failure or delay is caused by strike, riot, fire, flood, natural disaster, or other similar cause beyond its control.

18. Waiver

No waiver of any breach of any provision of this agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions of this agreement. Further, no waiver shall be effective unless made in writing and signed by an authorised signatory of the waiving party.

19. Severability

If any of the terms, conditions or provisions contained in this agreement are determined by any court of competent jurisdiction to be invalid, unlawful or unenforceable to any extent, such term, condition or provision shall to that extent be severed from the remaining terms, conditions and provisions which shall continue to be valid to the fullest extent permitted by law.

20. Notices

All notices and other communications made or required to be given under this agreement shall be in writing and shall be deemed given upon receipt when sent through email, registered post acknowledgement due, or through personal service to the address specified below:
If to DTPL:
Email: support@shubhloans.com
Address: Datasigns Technologies Private Limited, Kind Attn: Monish Anand, HTC Aspire, No. 19, 2nd Floor, Ali Asker Road, Bangalore – 560052, Karnataka.

If to you:
To the email id and address provided at the time of registration and set-up of Account.

21. Entire Agreement

These Terms along with any supplementary terms or addendum as may be prescribed by DTPL/DTPL Partner constitute the entire agreement between the parties pertaining to the subject matter contained herein and any written or oral agreements existing between the parties or modifications to these Terms shall have no force or effect unless expressly agreed to in writing or acknowledged in writing by DTPL.